A spa is a shared space where everyone is looking for their own calm. That is why following a few simple rules makes the experience better for both you and those around you. Spa culture is becoming more and more widespread in Istanbul, yet first-timers and regular guests alike sometimes wonder, “What should I do here, and what should I avoid?” In this article we go through spa etiquette step by step, from before your appointment to after your session, and share practical tips for a flawless experience.
Before Your Appointment: Timing and Preparation
A good spa experience begins before you walk through the door. Arriving a few minutes early makes things easier for both you and the team. Arriving late can mean a shorter session or the next guest having to wait.
- Arrive early: Come before your appointment to give yourself time to fill in the form, change and settle in.
- Share your health information: If you are pregnant or have a recent injury, a chronic condition or a cardiovascular issue, be sure to mention it in advance; in such cases we recommend consulting your doctor.
- Choose a light meal: Eating a heavy meal right before your session may make you uncomfortable during the massage.
- Leave valuables at home: Not bringing jewellery and valuables makes things easier both during the session and in the wet areas.
- Choose your treatment in advance: Browsing our Services page and deciding on the right massage beforehand saves time on arrival.
Silence and Phone Use
Silence is one of the most valuable elements of a spa. Many guests come to get away from the noise of the city. That is why speaking quietly in shared areas and putting your phone on silent are among the basic rules of etiquette.

Taking phone calls, playing music or videos out loud and taking photos can disturb other guests’ privacy and peace. Take particular care not to take photos in the wet areas and the relaxation lounge. Do yourself a favour too: switching your phone off completely noticeably deepens the experience.
Hygiene and Respect in Shared Areas
Shared areas such as the hammam, sauna and steam room are there for everyone to enjoy. A few simple points to keep in mind in these areas:
- Shower before entering the sauna and steam room.
- Lay a towel on the surface you sit or lie on in the sauna.
- Try not to occupy the areas on your own for longer than necessary, and leave room for other guests.
- Do not run in the wet areas and watch out for slippery floors.
- Leave used towels in the designated places.
Hygiene is essential to a good spa, and this responsibility falls not only on the business but also on its guests. We explain in detail which standards to look for in our article on hygiene and quality standards in spas. You can explore the hammam, Finnish dry sauna, steam room and relax lounge at O’SPA on our facility page.
Communicating with Your Therapist: Do Not Hesitate to Speak Up
One of the most misunderstood aspects of spa etiquette is communicating with your therapist. Some guests think it would be rude to say something during the session. In fact, the opposite is true: your therapist needs your feedback to look after you in the best possible way.
- Pressure: If the pressure feels too strong or too light, say so right away.
- Temperature: Let them know if you feel uncomfortable with the room temperature or the towels.
- Sensitive areas: If there is an area you do not want worked on, mention it at the start of the session.
- Conversation: Whether you talk or stay quiet during the session is entirely up to you; it is perfectly natural to say you prefer silence.
Your privacy is also a priority. During the session only the area being worked on is uncovered, and the body is draped with a towel. You can freely say so if anything makes you feel uncomfortable. For questions men often ask, you can also read our spa guide for men.
After Your Session: Leave Without Rushing
When the massage ends, rather than dressing and leaving straight away, keep lying down for a few minutes and get up slowly. Then give your body time to transition while sipping the herbal tea served in the relax lounge. This is better for you and fits in with the calm rhythm of the spa.
If you have other questions, you can find the most frequently asked topics on our FAQ page. Letting our team know in advance about rescheduling or cancelling is also important for your planning and that of other guests.
Clothing, Towels and Personal Items
You do not need to prepare any special clothing to come to the spa. The towels needed for the session are provided, and aromatic oils and a hot towel are included in the session. Still, comfortable, loose clothes to wear afterwards help you carry the ease of the experience all the way home.
You can bring your own personal care products, but avoiding strong perfume is important for the comfort of other guests in the shared areas. Likewise, planning your hair and make-up for after the session lets you relax more during the massage.
Etiquette for Couples and Groups of Friends
Coming to the spa with someone you love or with friends is enjoyable, but voices rise easily in a group. Take care to keep your conversation quiet in shared areas and respect the calm of other guests. In the suites reserved for couples’ massages, you can enjoy a more private experience at your own pace.
If you are coming as a group, it is also important that everyone keeps to the appointment time together. One person’s delay can affect the others’ sessions too.
Tipping and Saying Thank You
A frequently asked question about spa etiquette is how to express thanks. After your session, a sincere thank you to your therapist and the team, sharing your experience and mentioning what you enjoyed is always appreciated. Your feedback also helps us look after you even better on your next visit.
In short, spa etiquette is not complicated: arriving on time, respecting the silence, taking care of hygiene and clearly expressing your needs are the foundation of a peaceful environment for everyone.
Frequently Asked Questions
How early should I arrive at the spa?
Arriving a few minutes before your appointment is enough. If you also want to use the hammam or sauna, you can come earlier to give yourself time to warm up.
Is it rude to talk during a massage?
No. Talking or staying quiet is entirely up to you. Giving feedback on pressure, temperature or comfort, however, is important for your experience.
Can I take photos at the spa?
For the privacy of other guests, we kindly ask you not to take photos in shared areas, especially in the wet areas and the relaxation lounge.
By following spa etiquette, you protect both your own experience and the peace of those around you. We welcome you at O’SPA, Skyland Istanbul, Sarıyer, every day from 09:00 to 23:00. To book, reach us by phone or WhatsApp at +90 539 675 76 76.
